Accessibility Statement

[COMPANY LEGAL NAME] ("Day Dream Supply Co") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Accessibility Features

• Keyboard Navigation: All interactive elements are accessible via keyboard. Focus indicators are visible throughout the site.
• Screen Reader Compatibility: We use semantic HTML5 elements, ARIA labels, and descriptive alt text for images to support screen readers.
• Text Contrast: Text and background color combinations meet WCAG AA contrast ratio requirements (minimum 4.5:1 for normal text).
• Resizable Text: All text on our site can be resized up to 200% without loss of content or functionality.
• Form Labels: All form fields include associated labels to assist users with assistive technologies.
• Error Identification: Form errors are identified and described to users in text, not only by color.
• Skip Navigation: A skip-to-main-content link is available for keyboard and screen reader users.
• Responsive Design: Our site is fully responsive and usable on mobile devices, tablets, and desktops of all screen sizes.
• No Auto-Playing Media: We do not use auto-playing video or audio that cannot be controlled by the user.

Known Limitations

Despite our best efforts, some older content or third-party tools embedded in our site may not fully meet WCAG 2.1 AA standards. We are actively working to identify and remediate these issues. If you encounter a specific accessibility barrier, please contact us so we can address it.

Browser and Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• JAWS and NVDA screen readers on Windows
• VoiceOver on macOS and iOS
• TalkBack on Android
• Dragon NaturallySpeaking voice control software
• Modern browsers including Chrome, Firefox, Safari, and Edge

Request an Accommodation

If you need an accommodation to access our website, place an order, manage your subscription, or access any content, please contact us:

• Email: accessibility@daydreamsupply.co
• Phone: 1-800-555-0190 (Mon–Fri, 9am–6pm EST)
• Mail: [COMPANY LEGAL NAME], [ADDRESS]

We aim to respond to accessibility requests within 2 business days and to resolve issues within 10 business days.

Formal Complaints

If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority in your jurisdiction. In the United States, you may contact the U.S. Department of Justice, Civil Rights Division at (800) 514-0301.

Ongoing Efforts

We conduct regular accessibility audits and training for our team. We welcome feedback from users with disabilities to help us continuously improve the accessibility of our website and services.